Privacy Policy

Effective Date: November 5, 2026 Last Updated: November 5, 2026

At Skus Food (accessible from skusfood.com), operating from Manhattan, New York, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines our practices regarding the collection, use, maintenance, disclosure, and protection of information collected through our website, quote request workflows, and related wholesale services.

By accessing or using our platform, you acknowledge that you understand and agree to the policies described herein. Please also review our Terms and Conditions and our Refund & Returns Policy to understand the complete framework governing our services.

1. Information We Collect

We collect information to deliver efficient wholesale procurement, process custom price quotes, and fulfill commercial food orders.

A. Information You Voluntarily Provide

When you register an account, request a wholesale quote, submit an inquiry, or communicate with us, you may provide:

Contact Details: Name, business title, company name, delivery address, and billing details.
Business Information: Resale certificate data, business registration details, tax exemption documentation, and commercial delivery specifications.
Order & Inquiry Information: Products selected, requested volumes, packaging requirements, custom fulfillment preferences, and communication records.

B. Information Collected Automatically

When you navigate our site, we and our authorized service providers may automatically log certain diagnostic and usage data:

Device and Browser Data: IP address, browser type, operating system, referring URLs, and device identifiers.
Usage Details: Pages visited, duration of visit, clickstream pathways, and interactions with product catalog elements.
Cookies and Tracking Technologies: Small data files used to maintain your session preferences, manage inquiry cart states, and improve platform performance. You can manage or disable cookie settings via your browser preferences.

2. How We Use Your Information

We process collected information in accordance with applicable federal and New York state laws for legitimate business purposes, including:

Generating and presenting custom wholesale price quotations.
Fulfilling, packaging, and dispatching commercial wholesale food orders.
Communicating order confirmations, logistics updates, and customer support inquiries.
Verifying wholesale and commercial tax-exempt eligibility under New York State regulations.
Enhancing site performance, security architecture, and catalog organization.
Complying with statutory reporting requirements, tax compliance, and legal obligations.
Protecting against fraudulent, unauthorized, or illegal transactions.

We do not sell, rent, or trade your personal or business data to third-party data brokers for commercial marketing purposes.

3. Disclosure of Your Information

We only disclose information under restricted, business-essential conditions:

Logistics and Carrier Partners: Commercial freight carriers, local dispatchers, and warehouse personnel required to complete pickup or local delivery.
Technology & Platform Providers: Trusted hosting providers, database administrators, and security systems operating under strict non-disclosure safeguards.
Legal and Regulatory Compliance: Government authorities, law enforcement, or regulatory bodies when required by applicable laws, subpoenas, court orders, or state administrative demands.
Corporate Transactions: Successors or assignees in the event of a merger, acquisition, corporate reorganization, or asset transfer.

4. Data Security & New York SHIELD Act Compliance

In compliance with the New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act, Skus Food implements reasonable and appropriate administrative, technical, and physical safeguards designed to ensure the security, integrity, and confidentiality of private information.

Our security protocols include encryption during transmission, restricted internal access controls, regular platform monitoring, and secure server environments. While we make every commercially reasonable effort to safeguard systems, no digital transmission or data storage infrastructure can guarantee absolute invulnerability.

5. Your Rights and Choices

Depending on your jurisdiction and operational structure, you have certain rights concerning your information:

Access and Correction: You may request access to, correction of, or updates to any inaccurate or incomplete records in our systems.
Opt-Out of Communications: You may opt out of non-transactional marketing announcements at any time through standard unsubscribe options.
Account and Data Deletion: Subject to statutory record retention, accounting, and food industry audit rules, you may request the deletion of your personal account data.

6. Third-Party Links & Integrations

Our website may feature external hyperlinks or plugins. Skus Food does not oversee and is not accountable for the data handling practices, terms, or privacy statements of outside platforms. We encourage you to inspect the separate privacy declarations of any external websites you choose to visit.

7. Children’s Online Privacy

Our platform is strictly dedicated to commercial, B2B wholesale transactions and is not structured for or directed toward individuals under the age of 18. We do not knowingly gather personal information from minors.

8. Policy Updates

We reserve the right to amend or revise this Privacy Policy periodically to reflect technological adjustments, commercial operational updates, or revisions in state or federal regulations. All changes will be posted directly to this URL along with an updated effective date. Continued usage of our website signifies acceptance of the amended terms.

9. Questions and Privacy Inquiries

If you have questions regarding this Privacy Policy, your data handling rights, or our wholesale procurement compliance, please reach out to our team directly through our Contact Us Page. Our administration will review and address your inquiry promptly.